Terms & Conditions

Terms & Conditions

1. About TAMA•

This website is operated by TAMA•.

Business name: [BUSINESS NAME]
Legal status: [LEGAL STATUS]
Business address: [ADDRESS]
French Polynesia
Email: [EMAIL]
TAHITI / RCS number: [REGISTRATION NUMBER, IF APPLICABLE]

By placing an order on this website, you agree to these Terms & Conditions.

2. Products & Prices

We make every effort to describe and display our products as accurately as possible. Slight differences in color may occur depending on screen settings, lighting, or the materials used.

All prices are displayed in CFP francs (XPF).

Shipping costs, where applicable, are shown before the order is confirmed.

3. Orders & Payment

Orders are confirmed once payment has been successfully completed.

Customers are responsible for providing accurate contact and delivery information.

TAMA• may cancel or refuse an order in cases such as payment issues, suspected fraud, or unexpected product unavailability.

4. Shipping & Delivery

Orders are shipped to [DELIVERY AREA].

Orders are generally prepared within [X–X BUSINESS DAYS] after payment confirmation.

Delivery times may vary depending on the destination and shipping method.

Full shipping information is available on our Shipping & Delivery page.

5. Returns & Refunds

Returns, defective products, incorrect orders, and refunds are handled according to our Returns & Refunds policy and the laws applicable in French Polynesia.

Please contact us before returning any item.

6. Legal Guarantees

TAMA• products are covered by the legal guarantees applicable in French Polynesia, including the legal guarantee of conformity and, where applicable, the guarantee against hidden defects.

Nothing in these Terms & Conditions limits the customer’s statutory consumer rights.

7. Product Care

Customers are encouraged to follow the instructions provided on our Care & Materials page.

Damage resulting from improper washing, excessive heat, harsh detergents, aggressive scrubbing, misuse, or incorrect care may not be considered a product defect.

This does not affect any legal guarantee available to the customer.

8. Personal Data

Personal information collected through the website is used for purposes such as processing orders, arranging delivery, providing customer service, and sending marketing communications where consent has been given.

For more information, please read our Privacy Policy.

9. Contact & Applicable Law

These Terms & Conditions are governed by the laws and regulations applicable in French Polynesia.

For any question or issue, please contact:

TAMA•
[EMAIL]

We will always try to resolve any issue amicably where possible.